Booking and cancellation policy

The reservation is considered valid upon receipt of the completed payment, except when you've selected Enter credit card details* (as payment method).

*Alpe-Adria Apartments accepts credit cards and reserves the right to pre-authorize your card prior to arrival.
No booking or credit card fees!

You can cancel free of charge until 14 days before arrival. You will be charged the total price if they cancel in the 14 days before arrival. If you don’t show up you will be charged the total price.

The remaining amount (including extra costs such as local taxes, last cleaning etc.) has to be paid upon arrival.

The rates INCLUDE VAT, and DON’T INCLUDE tourist tax (local tax).
Guests under 18 mustn’t pay tourist tax. Tourist tax is seasonally variable.

All prices are indicative, we reserve the right to change.

Conditions (extra) of booking a package:
- In case of extension (i.e. booking more nights than included in the package) or if the package has an additional charge, indication of credit card details is necessary to ensure the booking! In this case Alpe-Adria Apartment House reserves the right to block the credit card previously, before the arrival. There is no booking fee or credit card charge!
- By cancelling the package it is not deleted, it can be used later, in another time!
- The package can be assigned to another person but it is not possible for us to refund it!
- The package is valid within one year from the date of the purchase. In case you want to use the package within a different time frame than the period indicated in the package please contact your contact person!


By sending a reservation is the booking and cancellation policy eccepted, and the guest is agreed to pay compensation for the services.

Attention! Important!
During European Bike Week, in case of 1-3 nights the price of 4 nights must be paid.

You can enter your accomodation on the day of your arrival between 15.00 and 21.00, on the day of the departure please leave your room between 8.00 and 10.00. In any other case a prior arrangement is required!


Last updated: 08.12.2018

APARTMENT BOOKING

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Address: Aussichtsweg 21, 9582 Latschach/Oberaichwald (Austria)
GPS-Coordinates: 46.562626, 13.925390
Guestbook
Guestbook
4.7 / 5 - Excellent
115 reviews
Score breakdown
  • Cleanliness: 4.8
  • Comfort: 4.7
  • Facility: 4.6
  • Services: 4.6
  • Personnel: 4.8
  • Price-value ratio: 4.6

TERMS and CONDITIONS

With giving your e-mail address you agree that your data will be recorded and treated by the Alpe-Adria Apartments as required by the Privacy Act and Alpe-Adria Apartments will send you offers and seasonal information of special discounts.

Third parties have no access to the database.

With subscribing you agree, that you give your data from your free will and you can cancel it anytime you wish (info@alpe-adria.hu)!

Booking and Cancellation Policy

The reservation is considered valid upon receipt of the completed payment, except when you've selected Enter credit card details* (as payment method).

*Alpe-Adria Apartments accepts credit cards and reserves the right to pre-authorize your card prior to arrival.
No booking or credit card fees!

You can cancel free of charge until 14 days before arrival. You will be charged the total price if they cancel in the 14 days before arrival. If you don’t show up you will be charged the total price.

The remaining amount (including extra costs such as local taxes, last cleaning etc.) has to be paid upon arrival.

The rates INCLUDE VAT, and DON’T INCLUDE tourist tax (local tax).
Guests under 18 mustn’t pay tourist tax. Tourist tax is seasonally variable.

All prices are indicative, we reserve the right to change.

Conditions (extra) of booking a package:
- In case of extension (i.e. booking more nights than included in the package) or if the package has an additional charge, indication of credit card details is necessary to ensure the booking! In this case Alpe-Adria Apartment House reserves the right to block the credit card previously, before the arrival. There is no booking fee or credit card charge!
- By cancelling the package it is not deleted, it can be used later, in another time!
- The package can be assigned to another person but it is not possible for us to refund it!
- The package is valid within one year from the date of the purchase. In case you want to use the package within a different time frame than the period indicated in the package please contact your contact person!


By sending a reservation is the booking and cancellation policy eccepted, and the guest is agreed to pay compensation for the services.

Attention! Important!
During European Bike Week, in case of 1-3 nights the price of 4 nights must be paid.

You can enter your accomodation on the day of your arrival between 15.00 and 21.00, on the day of the departure please leave your room between 8.00 and 10.00. In any other case a prior arrangement is required!


Last updated: 08.12.2018

House rules

Welcome our guests in Alpe-Adria Apartments.

Please read the house rules carefully and keep it so that everybody could enjoy the services of the apartment house and could spend their holidays satisfied.

After taking up the apartment get to know the rooms, equipments, furniture. Please survey the inventory of the furniture and equipments of your apartment house. Please use the equipments and furniture on the list as intended and keep their safety, functionality and cleanliness so that the following guests could use them either.

Please use only the parking places that belong to the apartment house. Please pay attention to the numbering that should be the same as the number of the apartment house. Of course each apartment has a parking place, so all our guests who arrive by car can park it near their apartment.

Smoking is forbidden in the apartment house. Smoking is allowed only in assigned smoking places, so please pay attention to the prohibitive/permissive signs.
Please do not smoke in the balconies of the apartments either.

Pets can only be taken into those apartments the owner of which has already allowed it previously.
Please do not forget about those guests who are allergic to pets’ fur, so it is not only a question of hygiene.
In the following apartments there is no possibility of letting and taking in pets: TOP 3, TOP 16, TOP 17A.

Please keep the apartments clean and use the cleaning equipments that are in them.
Because of hygienic aspect daily cleaning of kitchens, toilets is especially required.
Please be careful that the toilets and sinkers would not gum up during using the apartment.
Do not throw nappies, wet wipes, tampons, sanitary pads and similar things into the toilets, please collect these in the bags which are there for this purpose.

Leaving guests should not leave any food in the fridge or anywhere in the apartment, neither their own belongings and garbage.
Please empty everything from the apartment after leaving apart from the things that are on the list of equipments and furniture.

It is forbidden to stay inside the apartment in dirty clothes (shoes either), to sit or lie ont he beds and furniture.

It is forbidden and dangerous to bend over the balconies or throw anything from there.
Please do not leave children alone in the apartment or on the balcony .

Bedclothes, towels, bathmats are changed after seven nights.
The owners and oprators of the apartment house consider the conservation of nature and cleanliness of water very important, which you surely agree with.

Please take into consideration that the apartment house is in a resting area, where all permanent and temporary residents take care of keeping the stillness.
So please do not make noise in the halls, corridors, wellness areas, balconies of the apartments, in the yards because it might disturb the relaxation of other guests.
Those guests who arrive late in the evening should get into their apartment silent.

Please take up your accomodation between 15.00 and 19.00 on the day of arrival, in other cases previous arrangements are needed.

At arrival guests have to pay the price of one night per apartment as deposit, that they get back at leaving if everything is found all right.
The deputy of the operator of apartment house can check the apartment and its equipments right before leaving.

If at leaving a demand for higher amount than the deposit occurs, the deputy of the operator can start an agreement with the tenant according to the report
If the deputy of the operato and the tenant cannot agree, the deputy of the operator starts an official procedure.

Please leave the accomodation between 8.00 and 10.00 a.m. on the day of leaving, in other case a previous arrangement is needed.

The rest of accomodation price – that is over the deposit – has to be paid at last before leaving the apartment house.

Please select the garbage according to the following: mixed garbage (from kitchen), bio garbage (foodwaste, vegetables, etc), plastic, paper, metal and glass. Different garbage containers (except for metal and glass) are available next to the covered parking places. There are special containers for metal and glass garbage right next to the main entrance.
Each container has different colour and the garbage that it is used for is written on it.
Please throw the garbage into the proper container.
In the apartments there are green bags for bio garbage and yellow bags for plastic bottles, so you do not have to carry them downstairs one by one. For not collecting the garbage int he proper way the self government assesses a fine.


Thank you for your co-operation.

We are sure that you agree with the house rules as they are for your relaxed, comfortable and uninterrrupted holidays.

We wish you a lot of pleasant experiences during your stay here and we hope we can welcome you again.

Privacy Policy

We greatly appreciate for your confidence choosing the online booking of our house. Accordingly we will take special care about keeping your personal data secret.
With the acceptance of our Privacy Policy you contribute to keep your data and use them for the following purposes:

1. Booking on our website.

2. Sending you special offers (with your agreement). See newsletter.

3. Your data can be used by detecting fraud or illegal activity against the alpe-adria-apartmanhaz.hu.

4. alpe-adria-apartments.com will collect your following data:
- name,
- address,
- e-mail address,
- phone number(s),
- data of your debit or creditcard,
- occasionally for other preferences of the booking.

These are necessary for processing and completing your booking.

5. alpe-adria-apartments.com can collect further datas, as IP-address, type of your browser, ISP, unique identification device, operating system, etc. These data do not provide any identification and/or are anonym. In such cases, the data is processed in accordance with european data protection legislation.

6. We can share your data with the government or other competent authorities if any law, legal process, criminal investigation or court order provides. Your data can be disclosed in the case of crime prevention or criminal investigation if they are necessary to carry out the foregoing operations.

7. The alpe-adria-apartments.com has a strict security policy against the misuse or unauthorized access to personal data, according to the European Data Protection Legislation.

8. Your data are public for persons who need that for doing their work. They are available only under strict control.


We reserve the right to change our privacy policy anytime.

Last updated: 22.04.2018